1. Home
  2. Stories
  3. Financial Services
  4. Money Transfer

DTB customers to receive cash at no cost

Peter 15th Nov, 2024 Financial Services Pedson Mumbere
DTB customers to receive cash at no cost

DTB Uganda CEO Godfrey Sebaana (R), exchanges signed documents with Samir Vidhate, the CEO of Xpress Money, in Kampala yesterday.


Diamond Trust Bank Uganda (DTB) has partnered with Xpress Money, an international money transfer service, to enable customers to receive money in over 170 countries worldwide at no cost.

The partnership represents a key step in reducing the barriers associated with sending money and receiving money as it aligns with the United Nations Sustainable Development Goal 10, which seeks to reduce inequalities by making remittances more affordable.

The development is especially significant for Uganda, one of the largest recipients of remittances in Sub-Saharan Africa, with an inflow of approximately $1.4 billion in 2023.

  • DTB Uganda’s Chief Executive Officer, Godfrey Sebaana, underscored the importance of this service for Ugandans abroad and their families at home.

“We are thrilled to join hands with Xpress Money to boost our remittance offerings. At DTB Uganda, we recognize that remittances are essential lifelines for many, from covering school fees to healthcare costs and even basic living expenses,” Sebaana said.

He noted that this partnership would not only facilitate critical financial inflows but also contribute to a more financially inclusive economy.

  • The overall cost of remitting money abroad remains high, particularly for smaller transfers or regions with limited access to banking services.

Money transfer fees/charges can vary widely depending on the service provider, the destination country, and the method of sending such as online or via mobile money. Some providers have hidden costs that are not always immediately apparent to the sender, including withdrawal charges imposed on the recipient at the point of withdrawing the cash.

Yet, remittances play a crucial role in Uganda, often covering essentials like education, healthcare, and housing. By eliminating charges imposed on the recipient, this partnership between DTB and Xpress Money enables greater disposable income for families that rely on funds from abroad, providing an economic buffer for countless households.

The service offers a variety of transfer options, including cash-to-cash, direct account credits, and mobile wallet deposits, ensuring convenient and secure options for Ugandans in the diaspora to support their families at no charge for the recipient.

Samir Vidhate, CEO of Xpress Money, highlighted the partnership’s impact on financial connectivity for customers around the world.

  • “Our partnership with DTB Uganda reflects our dedication to providing convenient, secure remittance options for customers globally. We are pleased to extend our services to DTB Uganda’s customers, making it easier and more affordable for them to send money home. Together, we aim to simplify remittances and strengthen the connection between families across borders,” Vidhate stated.
  • The partnership is also part of DTB Uganda’s broader strategy focused on digital transformation and expanding diaspora banking services. By aligning with fintech leaders, DTB aims to refine its remittance solutions to meet the needs of the diaspora market.

The bank’s efforts in this space demonstrate a commitment to making global remittances more efficient and accessible, driving Uganda toward a more resilient, financially inclusive economy.

Aligned with the UN’s goal of reducing remittance transfer costs to below 3% by 2030, DTB and Xpress Money’s zero-cost service is poised to bridge financial gaps, empower Ugandan communities, and enhance economic equality.

For many Ugandans, this service represents not only a cost-saving measure but also a stronger, more affordable connection to loved ones across borders.

Similar Posts You May Like 

  • MTN Uganda awarded as the fastest mobile network in Uganda

    MTN Uganda awarded as the fastest mobile network in Uganda..

    25 th January 2023 - Kampala, Uganda: MTN Uganda has been recognized for the top position as the mobile operator with the fastest internet speed in Uganda, according to user-initiated tests completed on Speedtest® by Ookla®, a global leader in mobile and broadband network intelligence, testing ..

  • BIRDIC Commissions New Generation Tuku Tuku Vehicles to Improve Tooke Distribution

    BIRDIC Commissions New Generation Tuku Tuku Vehicles to Improve Tooke Distri..

    The Banana Industrial Research and Development Center (BIRDIC) whose mission is to use research to develop and market banana-based valued-added products, is embarking on a drive to popularize Tooke flour and related products, by improving their distribution network countrywide. BIRDIC is the succe..

  • Government reaffirms support to scientists

    Government reaffirms support to scientists..

    President Yoweri Kaguta Museveni has warned public officials against taxing innovations, saying there's no logic in taxing innovations when Uganda gives tax holidays to products that are not the result of new ideas...

  • Anxiety As Donor Aid to Uganda Slumps

    Anxiety As Donor Aid to Uganda Slumps..

    Declining donor aid means a higher tax burden on citizens and more foreign debt to bankroll notoriously high public expenditure. Concern is rising as donor cash continues to take a downward slide, which analysts say reflects the escalating levels of donor fatigue and a vote of no confidence over cor..

  • Capital Markets Authority Gets New Boss

    Capital Markets Authority Gets New Boss..

    Ms Josephine Ossiya has been appointed Chief Executive Officer of the Capital Markets Authority (CMA)...

  • New DTB, KACITA partnership to boost women enterprises

    New DTB, KACITA partnership to boost women enterprises..

    Diamond Trust Bank and the Kampala City Traders' Association (KACITA) have entered a partnership aimed at boosting small businesses and entrenching Environmental, Social and Governance (ESG) principles in the country...

  • Stanbic Uganda Holdings Gets New Boss

    Stanbic Uganda Holdings Gets New Boss..

    Mr. Francis Karuhanga has been named the new Chief Executive Officer of Stanbic Holdings Uganda Ltd, replacing Andrew Mashanda, effective January 1, 2024...

  • Crane Bank Sale: Top BoU, DFCU bosses face prosecution

    Crane Bank Sale: Top BoU, DFCU bosses face prosecution..

    The Supreme Court of the United Kingdom has blocked DFCU Bank’s attempt to sidestep the prosecution of its top bosses in a case where they are accused of fraudulently transacting in Crane Bank’s assets in collusion with officials of the Bank of Uganda...

  • 140 to lose jobs as BoU revokes EFC's licence

    140 to lose jobs as BoU revokes EFC's licence..

    More than 140 employees of EFC Uganda Ltd, a microfinance deposit-taking institution, are sweating over their next move following a decision by Bank of Uganda to wind up the institution. The institution’s licence was revoked effective January 19, 2024. ..

  • Financial Markets: Uganda Top In EAC

    Financial Markets: Uganda Top In EAC..

    Uganda has once again asserted its dominance in the East African financial landscape, with the latest Absa Africa Financial Markets Index, highlighting the country's remarkable growth trajectory. ..

  • Top NCBA clients to enjoy premier banking service

    Top NCBA clients to enjoy premier banking service..

    NCBA Bank Uganda has made waves in the banking sector with the unveiling of its revamped Premier Banking offering, given the array of exciting benefits and exclusive discounts for its esteemed clientele. ..

  • DTB, TerraPay ease money transfer

    DTB, TerraPay ease money transfer..

    TerraPay, a top European money transfer company, and Diamond Trust Bank Uganda (DTB), have announced a strategic partnership to expand international money transfers and strengthen financial inclusion in Uganda...

  • Semakula appointed SBG Securities boss

    Semakula appointed SBG Securities boss..

    SBG Securities, a subsidiary of Stanbic Uganda Holdings, has named Grace Semakula as its new CEO, effective March 1...

  • Diamond Trust Bank, UAP in new partnership

    Diamond Trust Bank, UAP in new partnership..

    Diamond Trust Bank Uganda and UAP Old Mutual Insurance Uganda have entered a partnership to deliver general and life insurance products and services, which effectively makes the bank a one-stop centre for both banking and insurance services, aimed at drive insurance penetration and inclusion...

  • Stanbic declares UGX155 billion in dividends

    Stanbic declares UGX155 billion in dividends..

    Stanbic Uganda Holdings Ltd, the mother company of Stanbic Bank Uganda, have published their annual financial report for the year ended 2023, which has seen the Board of Directors recommending a payment of UGX155 billion in dividends to the company�s shareholders...

  • Sebaana new DTB boss as Thambi exits

    Sebaana new DTB boss as Thambi exits..

    Diamond Trust Bank Uganda (DTBU) has named Godfrey Sebaana as its new CEO and Managing Director, effective April 2, 2024...

  • New report highlights serious gaps in NSSF benefits

    New report highlights serious gaps in NSSF benefits..

    The majority of people who received their benefits from the National Security Fund (NSSF) did not acquire any form of financial literacy before receiving their cash, which severely undermined how they spent the money, a new report has shown. ..

  • Will new online lending guidelines foster responsible borrowing?

    Will new online lending guidelines foster responsible borrowing? ..

    Last month, the Uganda Microfinance Regulatory Authority (UMRA) introduced digital lending guidelines tailored for microfinance institutions (MFIs) and online lenders in a bold move towards shaping responsible lending and borrowing practices. This move signaled a concerted effort to address the ch..

  • Young golfers shine at NCBA Golf Open

    Young golfers shine at NCBA Golf Open ..

    Junior golfers from five different countries have demonstrated their talent and passion for the sport at the NCBA Uganda Golf Open 2024, hosted at the Lake Victoria Serena Golf & Spa Resort in Kigo. ..

  • Inflation: Bank of Uganda raises CBR again

    Inflation: Bank of Uganda raises CBR again ..

    For the second month in a row, the Bank of Uganda has raised its key rate, the central bank rate (CBR) in a bold move to combat inflation...

  • Will new guidelines mop up online lending mess?

    Will new guidelines mop up online lending mess?..

    Moses Nkonge desperately needed cash to put windows and doors in his family house having got fed up of renting. A friend suggested that he gets a loan from an online lending platform. Indeed, he got the money in no time and finished his house...

  • New UDB incubator plan targets 290 entrepreneurs

    New UDB incubator plan targets 290 entrepreneurs..

    The Uganda Development Bank, Uganda's national development finance institution, has announced the launch of an incubator programme designed to prepare hundreds of young entrepreneurs for the funding they need to scale up their businesses...

  • NCBA Bank buoyed by UGX27 bn net profit

    NCBA Bank buoyed by UGX27 bn net profit..

    Corporate banker, NCBA Bank Uganda has announced its financial results for the fiscal year 2023, showcasing robust growth and profitability driven by strategic investments in a strong performance culture...

  • I&M Bank partners with Nnaabagereka for Queen's Ball

    I&M Bank partners with Nnaabagereka for Queen's Ball..

    I&M Bank Uganda has partnered with the Nnaabagereka Fund to organise the first Queen's Ball, aimed at raising funds to support women, youth, and children with mental issues. ..

  • Bankers protest proposed ATM cash tax

    Bankers protest proposed ATM cash tax..

    Commercial banks have objected to the government proposal to impose a 0.5% levy on all cash withdrawals made through ATMs, saying the move would be counterproductive...

  • NCBA Bank partners with NFA to plant 20,000 trees

    NCBA Bank partners with NFA to plant 20,000 trees..

    Corporate banker, NCBA Bank Uganda, has entered a partnership with the National Forestry Authority (NFA) for an ambitious initiative to re-plant 20,000 trees in the Jubiya Forest Reserve in Masaka District, as part of efforts to replace the dwindling forest cover across the country...

  • Salaried employees warned on saving

    Salaried employees warned on saving..

    Individuals and businesses should take advantage of the current fragile economic situation to adopt a culture of saving, which is crucial for sustaining the growth of their social well-being...

  • UBA elects new Board as assets soar to UGX50 trillion

    UBA elects new Board as assets soar to UGX50 trillion..

    Members of the Uganda Bankers Association (UBA) have voted Julius Kakeeto as their new chairperson, replacing Sarah Arapta. ..

  • BoU chief salutes DTB’s Thambi over exceptional performance

    BoU chief salutes DTB’s Thambi over exceptional performance..

    The Bank of Uganda Acting Governor, Dr Michael Atingi-Ego has hailed Thambi Verghese, the outgoing managing director of Diamond Trust Bank Uganda, for transforming a previously small bank into the financial services giant it is today...

  • New NCBA branch to serve Namanve investors

    New NCBA branch to serve Namanve investors..

    NCBA Bank has opened a new branch, strategically located in Namanve Industrial Park near Kampala, a development officials said underscores the bank’s commitment to developing and supporting large businesses in the country..

  • UDB, Centenary Bank scoop top banking accolades

    UDB, Centenary Bank scoop top banking accolades..

    The Uganda Development Bank (UDB) and Centenary Bank, an indigenous Ugandan bank, have won awards at the prestigious Banker of the Year Awards held in Nairobi, Kenya, on May 29...

  • NCBA Bank injects UGX80m into 2024 Golf Series

    NCBA Bank injects UGX80m into 2024 Golf Series..

    NCBA Bank Uganda in conjunction with the Uganda Golf Club, have launched the 2024 NCBA Golf Series, a premier event aimed at advancing the sport of golf and fostering excellence within Uganda’s golfing community. ..

  • Stanbic’s FlexiPay starts global money transfer

    Stanbic’s FlexiPay starts global money transfer..

    Ugandans working in the United Arab Emirates, the United Kingdom, the United States, South Africa, Kuwait, and more than a dozen other countries can now send money home, thanks to a new partnership between FlexiPay, Stanbic Bank’s digital payment platform, the International Fund for Agricultural D..

  • Why BoU closed Mercantile Credit Bank

    Why BoU closed Mercantile Credit Bank..

    The banking industry is reeling with shock following the decision by the Bank of Uganda, the regulator of the financial services industry, to close down Mercantile Credit Bank Limited, after over three decades of operation...

  • New MTN’s Zimba initiative to boost small businesses

    New MTN’s Zimba initiative to boost small businesses..

    MTN MoMo has launched a new initiative designed to empower small and medium-sized enterprises (SMEs) across Uganda. ..

  • Stanbic unveils unit trust investment option

    Stanbic unveils unit trust investment option..

    Stanbic Uganda Holdings Ltd, the mother company of SBG Securities Ltd, has unveiled its unit trust, aimed at enabling individuals and companies to pool their money to create a large fund that generates daily income...

  • NCBA Bank commits millions to central forests restoration

    NCBA Bank commits millions to central forests restoration..

    NCBA Bank Uganda, in collaboration with the National Forestry Authority (NFA), has embarked on the restoration of degraded forests across the country. ..

  • Insurance industry premiums top UGX1.6 trillion

    Insurance industry premiums top UGX1.6 trillion ..

    The Ugandan insurance sector displayed remarkable resilience and growth in 2023, with Gross Written Premiums (GWP) increasing by 11.3% to reach UGX1.6 trillion year-on-year. This performance, highlighted by the new Insurance Regulatory Authority (IRA) report, highlights the sector's strength and str..

  • Consolidate cross-border collaboration, regional bankers told

    Consolidate cross-border collaboration, regional bankers told..

    Stakeholders in the banking industry in the East African Region have been urged to find ways of working together more closely in a bid to strengthen their regional economies...

  • Mixed reactions as Bank of Uganda goes for gold

    Mixed reactions as Bank of Uganda goes for gold..

    The Bank of Uganda (BoU) says it is set to start buying gold from the local market, amid concern over the ramifications on the economy given the country’s unregulated or non-transparent market environment...

  • Stanbic Business Incubator gets new boss

    Stanbic Business Incubator gets new boss..

    Stanbic Holdings Uganda Ltd has announced the appointment of Catherine Poran as the Chief Executive Officer of Stanbic Business Incubator...

  • DTB plants UGX90m in Kasonke Forest Reserve

    DTB plants UGX90m in Kasonke Forest Reserve..

    Diamond Trust Bank Uganda has entered a partnership with the National Forestry Authority to restore degraded parts of Kasonke Central Forest Reserve...

  • UDB registers UGX 50 billion profits

    UDB registers UGX 50 billion profits..

    The Uganda Development Bank (UDB) has announced its 2023 annual performance report, highlighting its continued role in fostering economic resilience and sustainable growth in Uganda. ..

  • Stanbic Bank assets, net profits surge

    Stanbic Bank assets, net profits surge ..

    Stanbic Uganda Holdings Limited has announced a significant improvement in its financial performance, with total assets reaching UGX9.7 trillion, a 3.8% increase from UGX9.4 trillion the previous year. ..

  • Diamond Trust endorses UN responsible banking principles

    Diamond Trust endorses UN responsible banking principles ..

    Diamond Trust Bank (DTB) has become the latest financial institution to sign the UN Principles for Responsible Banking, which aim to align the banking sector with the goals of the UN Sustainable Development Goals (SDGs) and the Paris Agreement on climate change...

  • The Top 10 strongest currencies in 2024

    The Top 10 strongest currencies in 2024..

    Globally, the United Nations recognizes 180 currencies as legal tenders. The factors that determine the strength of a currency include the amount of the currency held by other countries as foreign reserves, demand and supply in foreign exchange trading (buying and selling of currencies, in pairs, w..

  • DTB earmarks UGX400m for youth health initiative

    DTB earmarks UGX400m for youth health initiative..

    The United Nations Population Fund (UNFPA) and Diamond Trust Bank (DTB) Uganda have signed a partnership worth USD106,458 (about UGX400 million) as a contribution to efforts aimed at reducing school absenteeism and improving menstrual hygiene for young girls in Uganda’s marginalized communities. ..

  • Bank loans grew by 6.8% in 2024, says BoU

    Bank loans grew by 6.8% in 2024, says BoU..

    Commercial bank lending activities in Uganda have shown a robust increase, growing by 6.8% in the financial year ending June 2024, according to the Bank of Uganda. ..

  • Watu Uganda celebrates global service accolade

    Watu Uganda celebrates global service accolade ..

    Watu Uganda, one of the country’s leading asset-financing companies, has been awarded the prestigious Client Protection Certification award...

  • Fintech industry stimulating local economies

    Fintech industry stimulating local economies..

    Uganda is embracing the digital age, and the fintech sector is growing rapidly, transforming how people access financial services. At the forefront of this change is MTN Mobile Money (U) Ltd (MTN MoMo), a leader in mobile financial services that is making it easier for Ugandans to engage with their ..

  • Unit trusts total assets soar to UGX 3.5 trillion

    Unit trusts total assets soar to UGX 3.5 trillion..

    Uganda's financial assets under management (AUM) in the Collective Investment Scheme (CIS) market have hit an all-time high, reaching UGX 3.5 trillion (approximately US$ 945.4 million) as of September 2024. ..

  • Five men remanded after phone-flashing crackdown

    Five men remanded after phone-flashing crackdown..

    A crackdown on the growing menace of identity theft, phone theft and flashing fraud has resulted in the arrest and prosecution of five men. ..

  • DTB enters mobile phone lending segment

    DTB enters mobile phone lending segment..

    Diamond Trust Bank (DTB) and Credable Group have entered a partnership through which Ugandans will be able to borrow microloans via Airtel Money...

  • Relief as Gov’t sets interest rates for money lenders

    Relief as Gov’t sets interest rates for money lenders..

    In a bold move aimed at tightening the noose on unscrupulous money lenders, the Government has published Legal Instrument 21 of 2024, which caps interest rates on loans at not more than 2.8% per month (33.6% per annum)...

  • MTN, Mastercard launch e-commerce platform

    MTN, Mastercard launch e-commerce platform..

    In another first, MTN Uganda has become the first subsidiary of the MTN Group to launch an e-commerce platform, aimed at giving Ugandans a seamless online selling and shopping experience...

Most Recent

Popular Links