Customers such as Jane Nandutu, a businesswoman residing in Masaka say the new branch is a great relief.
 “Now with the branch closer to the street I use every day, I will be able to bank quickly and continue with my business, says Nandutu. 
Fred Kayemba, also said he was tired of long queues taking a lot of time at the previous branch. “Now I thank DTB for easing this issue,â€ said Kayemba. 
In addition, Samuel Matekha, the head of communications at DTB, says that with a touch of excellence in customer service delivery, the bank has added MTN float purchases to the menu to ease Mobile money transactions in Uganda and Masaka in specific.
The bank has now a total of 34 branches and over 900 Agent banking locations in the country.
