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Monzer named new MTN South Sudan boss

Peter 12th Mar, 2024 Telecommunication Business Edge Reporter
Monzer named new MTN South Sudan boss

RISING STAR: Mr Ali Monzer


The MTN Group has appointed Ali Monzer as Chief Executive Officer of MTN South Sudan, the countrys largest telecommunications company, effective April, 2024.

He succeeds Gordian Kyomukama, who will retire after a distinguished career with MTN. In a press release, the Group said Monzer brings over 23 years of telecommunications industry experience to his new role.

Since joining MTN in 2004, Monzer has held progressively senior positions, most recently as Chief Technology and Information Officer at MTN Uganda.

  • The Group said that in previous roles, Monzer has demonstrated success in operational efficiency, cost optimisation, market growth and customer experience enhancement.

He holds a Masters degree in computer communication engineering and other relevant industry certifications.

I am pleased to have Ali Monzer spearheading our operations in South Sudan and believe he will add immense value to the market, said Ralph Mupita, MTN Group President and CEO.

  • His wealth of experience and proven track record in technology and operations make him well-positioned to drive MTN South Sudans continued growth and success.

Monzers professional journey began in 2001 on the African continent as a telecom engineer, and has over the last 23 years traversed various roles and countries including Ghana and Nigeria, contributing significantly to the success and expansion of MTN.

Having spent the majority of his career with MTN, which he joined in 2004, Monzer has since played pivotal roles, progressing from a manager to a senior manager and then a general manager.

Monzer, who is fluent in English, Swahili, Arabic and French, previously worked as acting head of Mobile Money in Uganda and utilized his understanding of the system, network, and technology to address a critical challenge faced by the business.

An award-winning information technology professional, Monzer has been described as a well-positioned telecom professional who has driven business growth, enhanced efficiency and ensured high customer satisfaction, and was listed among the top 10 technology leaders of 2023.

  • He has been credited for positioning MTN Uganda as a credible technological trailblazer on the African continent. As a technology and information expert, Monzers responsibilities encompass driving technological advancement, fostering innovation, ensuring network reliability and security, and shaping the future of the telecommunications industry to meet evolving societal, business, customer, and organizational needs.
  • He is a strong proponent of customer-centric innovation - fostering a culture of customer-centred innovativeness to remain competitive in the industry.

As the team leader in South Sudan, Monzer will steer his team to continue giving rival Zain Telecom a good run for their money. MTN South Sudan was established in 2011, shortly after independence. The team there will greatly benefit from a man to whom investing in training and skill development is a top priority as he is an advocate of regular training programs to keep the team updated with the latest technological know-how.

Over the last five years, Monzer has been seen as one of the champions of MTNs Ambition 2025 vision of leading digital solutions for Africas progress, driving accelerated growth and faster deleveraging, and positioning MTN for greater relevance by 2025.

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